As one of the friendly faces of Croll Real Estate, Genna plays an important role in creating the welcoming, professional experience that clients have come to expect from the agency. Providing administrative and customer service support across the business, she is often the first point of contact for clients and takes pride in ensuring every interaction is warm, efficient and genuinely helpful.

Known for her positive attitude, attention to detail and old-fashioned commitment to customer service, Genna believes that building relationships begins with making people feel valued. Her calm, approachable nature and willingness to go the extra mile make her a valued member of the Croll Real Estate team.

Away from the office, Genna enjoys spending time in her garden, usually accompanied by one of her much-loved Ragdoll cats. She also has a passion for spontaneous road trips, discovering hidden country towns, beautiful coastal destinations and, of course, searching out the best local cafés and coffee along the way.

Whether welcoming clients to the office or supporting the team behind the scenes, Genna is committed to delivering the friendly, personalised service that has been a hallmark of Croll Real Estate for more than 120 years.