Step 1: Repair Location

The Team at Croll Real Estate would like to wish you and your family a very Merry Christmas. We hope you have a relaxing break and we look forward to working with you in 2025. The office will be closed from 24/12/24 and will re-open on 2/1/25. Please note all repair requests while we are closed will be processed in 2025. Please refer to the emergency contact numbers below in the event of an emergency.

Please note:

  • It is essential to send one ticket for each repair type. If you try to combine repair types, such as electrical and plumbing, your repair request may not be processed correctly.
  • Please only add a repair request once for the one item. If the repair is urgent adding the same repair multiple times does not make processing the repair faster.
  • For genuine emergencies outside of normal business hours or during holiday periods please contact the following trades people or review the front page of your lease document.
    • Electrician - Gregor, Gold Service Electrical - 0411 171 021
    • Plumber - Michael, Plumbing For Life - 0414 629 082
    • Locksmiths - Jake, Locksec Security – 0414 323 739

In order for us to lodge your repair request, please provide us with the following information...

Your information
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Property information
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Tick this box to report any structural or safety issues including toxic substances